William Adams Pty Ltd Privacy Policy
William Adams Pty Ltd (William Adams) is committed to respecting and providing privacy
and protection for all personal information gathered. We follow the National Privacy
Principles contained in the Privacy Act (Cth) 1988 and all other applicable laws
governing privacy.
This Privacy Policy sets out our policies on the management of personal information.
Personal information is any information that could identify you such as your name,
address, telephone number and email address.
Why is personal information collected?
Personal information is collected where we believe it is necessary to do so in order
to effectively carry on our business activities. This information enables us to
provide you with goods and services and to improve and personalise our services
to you. Your personal information can be updated or changed at any time by contacting
William Adams in writing in any of the ways outlined below.
How is personal information collected?
Personal information may be collected through your interactions and transactions
with William Adams. Examples of this are when you place an order for goods or services
or apply for credit from us. Personal information will only be accepted from the
person to whom the information corresponds unless it is unreasonable or impracticable
to do so. If sensitive personal information is collected about a person, the consent
of that person will be obtained whenever it is appropriate or necessary to do so.
What personal information is collected?
The kinds of personal information William Adams may collect include your name, address,
telephone number, email address, bank account details, credit card details and details
of your usage of our website.
What are the consequences of not providing personal information to us?
Wherever it is lawful and practicable to do so, you will have the option to not
identify yourself when entering into transactions with William Adams. However, if
you do not provide us with the personal information requested, it may sometimes
affect our ability to provide goods and services to you and in some cases it may
even mean we are unable to provide goods or services to you at all.
How is the information used?
Personal information will only be used or disclosed in the carrying on of our business
activities and we will take reasonable steps to ensure you are aware information
is being collected about you, even if it has been collected from somewhere or someone
else.
We will not sell your personal information to any third party for their unrelated
independent use. However we do engage third party service providers to perform functions
for us such as supplying goods for re-sale to our customers, mailing correspondence,
delivering goods sold, undertaking external audits and carrying out market research.
Sometimes it may be necessary for us to disclose your personal information to those
third parties so they can perform their functions for us and we will disclose your
personal information to them whenever required or permitted by law to do so. Where
is it appropriate to do so, we will also rely on the related bodies corporate exemption
in the Privacy Act and any other applicable exemptions in the Act or in other legislation.
If you will not permit us to share your personal information with these third parties,
we may sometimes be unable to provide certain goods or services to you.
Your personal information may also be used for direct marketing purposes. If you
receive direct marketing communications from William Adams and you do not want to
continue to receive such communications in the future, please contact us in writing
and let us know.
Is the personal information we hold accurate?
William Adams will take all reasonable steps to ensure the personal information
collected, used or disclosed is accurate, complete and up to date. When providing
us with personal information or updating your information it is your responsibility
to supply the correct information and to inform us when your personal information
changes. From time to time we may contact you to check that your personal information
is up to date.
How is personal information kept secure?
William Adams will take all reasonable steps to protect your personal information
from misuse and loss and from unauthorised access, modification or disclosure. If
your personal information is no longer required, we will take steps to permanently
destroy or de-identify the information.
Can you access your personal information?
If you request access to your personal information, we will generally agree to do
so. However, we may decline to do so in those circumstances set out in the National
Privacy Principles. Where we decline your request for access to your personal information,
we will provide our reasons to you.
Dealing with personal information on William Adams’ website:
How is personal information automatically received on our website?
Some personal information is automatically received and sometimes collected from
you when you visit our website. William Adams and the host of the website (Site
Host) receive and may collect the name of the domain from which you access the internet,
the internet protocol address of the computer you are using, the browser software
you use and your operating system, the date and time you access the website, the
geographic location from which you access the website and the internet address of
the website from which you link directly to our website. William Adams or the Site
Host may use this information to monitor the usage of the website. All the information
automatically captured provides the Site Host and us with the ability to enhance
the search and shopping experiences of our customers and to determine aggregate
information about our user base and their usage patterns.
When you click on links and banners on the William Adams website that take you to
third party websites (including for example Caterpillar sites which are not controlled
by William Adams), you will be subject to that third party’s privacy policy. While
William Adams supports the protection of privacy on the internet, we cannot be held
responsible for the actions of any third parties and the consequences of you accessing
their websites. We encourage you to read the posted privacy policy of any and every
site you visit, whether you are linking from our website or browsing on your own.
Does William Adams use electronic mechanisms such as “cookies”?
William Adams and the Site Host use data collection devices such as “cookies” to
deliver customised visitor experiences and to analyze website user metrics. A “cookie”
is a small file placed on your hard drive that assists us in providing our services.
While you may configure your browser to reject cookies, due to the technology we
use, cookies are required to register with and purchase products and services on
line from our website. Most cookies are “session cookies” which means they are automatically
deleted from your hard drive as soon as you close your browser or shortly thereafter.
You may also encounter cookies or other data collection devices placed by third
parties. We do not control the use of cookies by third parties.
What personal information does William Adams collect on its website?
In general, you can browse our website without revealing any personal information
other than the information automatically collected. However, once you register or
otherwise provide more specific personal information, you are no longer anonymous
to William Adams and the Site Host. During registration or order entry processes,
you may give William Adams or the Site Host general identity information about yourself
(eg. your name, company name, business address, business telephone number or business
email address) and more detailed information for specific purposes (eg. special
interest in products or industries, your job responsibilities or shipping and payment
preferences for online purchases). As you browse our site, William Adams or the
Site Host may collect certain information about how you use the site regardless
of any registration.
How does William Adams use the personal information collected on its website?
William Adams and the Site Host uses the information collected to do internal research
on our users’ demographics, interests and behaviours to better understand and serve
our customers. We also capture metrics on the number of visitors to the website
to assist in determining our server capacity needs.
YOUR CONSENT TO OUR USE OF YOUR PERSONAL INFORMATION:
By registering with the Dealer StoreFront and providing your identifying information,
YOU ARE CONSENTING to us using your personal information for the purposes described
in this publication.
Contacting us:
You can contact William Adams about your personal information in any of the following
ways:
· by email on webenquiries@wadams.com.au;
· by phone on (03) 9566 0666; or
· by post to:
The Company Secretary
William Adams Pty Ltd
17-55 Nantilla Road
CLAYTON VIC 3168
What happens if this privacy policy changes?
William Adams reserves the right to amend this privacy policy at any time without
notice. If we update or change this policy, the amended policy will be posted on
our website as a replacement to this publication.
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